| A
typical scope of work for Voice/Data/Network/VoIP
systems design and deployment:
1. Operational Analysis
and Planning
| - Physical Inventory |
- Contract and Billing Review |
| - Billing Audit |
- Expense control |
| - Key Personnel Interviews |
- Growth Forecasting |
| - Strategic Planning |
- Increased Customer Satisfaction |
2. Applications Customizing
and Proposal/Bid Specifications
|
- Development of Custom RFP, Bid, and
Proposal Specifications
|
- Integration
of Voice / Data /
Network Design |
- Cabling and Wiring, Building
Distribution Systems |
- Customized Telecommunications
Applications |
| - Budgeting |
- Written Summary of Findings |
| - Technology Research |
3. Vendor Assessment and
Selection
| - Vendor Qualification |
- Pre-Proposal Conference/Site
Tour |
| - Evaluation of Vendor Responses |
- Vendor Interviews and Presentations |
| - Recommendation for Selection |
- Contract Negotiation and Authorization |
4. Quality Control and
Project Management
| - Detail Design Review |
- Applications Development |
| - Project Management |
- In Service Cut-Over |
| - System Testing and Acceptance |
- Vendor Billing Review |
5. Long Term Management
of Telecommunications Facilities and Services
6. Training for
Users, Attendants, and Systems Administrators
|
