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- local, long distance,
and data communications services
- leasing or purchasing
telephone equipment
- Switch / Computer room
design and clean-up
- New PBX or Centrex-type
services? phone systems, hardware and services.
- On-Going Billing analysis
- Voice messaging / voice
mail systems
- interactive voice response
(IVR) systems?
- Voice over Internet
Communications (VoIP)?
- Training
- Long term Management
- Vendor Evaluations
and Current Services Assessment
- telecommunications
industry forecasting
- RFP development and
contract negotiation
- Traffic studies
- UPS (Uninterruptible
Power Supply)
- Call accounting and
SMDR
- Operational Analysis
- Proposal & Bid Specifications
- Project Management
- Quality Control
- Strategic Planning
- Applications Customizing
- Vendor Assessment and
Selection
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