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New
Telephone Systems Design, Implementation, Upgrades,
Contract Negotiation, Management, Training, Programming
Scope of Services
Telecommunications Equipment and Services shall
include local telephone dial tone, lines, circuits,
connectivity between locations, telephone switches,
components, adjuncts, voice messaging, sets, cabling
and wiring, installation, programming, training,
and maintenance.
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Research and Planning
| 1. |
Interview key personnel to identify
unique needs, objectives, goals, measurements,
and future growth. Assist in promoting end
user satisfaction and acceptance of solution. |
| 2. |
Research technology solutions that meet
needs uncovered and ensure optimal feature
functionality. Identify and compare qualified
vendors, brands, and systems designs. |
| 3. |
Formulate equipment and service changes,
rearrangements, and enhancements that improve
service and reduce costs, with preliminary
budget forecast. |
| 4. |
Prepare and present written Summary of Findings.
(deliverable) |
Vendor Assessment
and Selection
| 5. |
Solicit quotes from vendors
to upgrade existing Client technology to provide
enhanced feature functionality while maximizing
present investment. Encourage offers. |
| 6. |
Draft RFP specifications for bidding (evaluation
criteria, schedule, systems design, installation,
support, pricing, contract terms). Obtain
Client concurrence. Prepare, advertise, publish,
and distribute RFP. Encourage vendors to submit. |
| 7. |
Host Pre-proposal Conference and Site Tour.
Answer questions, and issue written Addenda
to the RFP. |
| 8. |
Receive, review and evaluate vendor proposals
and offers received by Client. Clarify responses,
as needed. Check vendor references and industry
sources, as appropriate. |
| 9. |
Host formal or informal vendor presentations
selected by Client. |
| 10. |
Request Best and Final Offers, receive,
review and evaluate. Verify final systems
design to assure component completeness, accuracy,
and necessity. |
| 11. |
Prepare and present written Comparison and
Recommendation for optimum solution with pros,
cons, and financial impacts of alternatives.
Assist Client in making a final selection. |
| 12. |
Negotiate final price and contract terms
and conditions to protect Client today and
in the future. Assist in finalizing a mutually
acceptable contract. |
Quality Control
and Project Management
| 13. |
Coordinate planning for interconnectivity,
as appropriate: |
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| a. |
entrance facilities, with dial tone
provider |
| b. |
equipment room and IDF closets, with
architects |
| c. |
building distribution systems, with
wiring providers |
| d. |
systems integration, with network/long
distance/LAN/WAN providers |
| e. |
computer telephony integration, with
applications providers |
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| 14. |
Serve as project manager to supervise quality
and manage on time implementation. |
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| a. |
Guide vendor to customize applications
to specific needs uncovered. |
| b. |
Verify that systems meet technical
specifications and are fully operational
at cutover. |
| c. |
Review first invoice for accuracy,
and resolve discrepancies. |
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4514
Cole Avenue | Suite 600,
Dallas, TX 75205-5412 | info@prettymaninc.com
Telephone 214-559-7159 | 1-8-PRETTYMAN
| Fax 214-559-7195
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D/M/WBE certified by the State of Texas & the North Central
Texas Regional Certification Agency
Certificate No. WFWB12935N1002
Certified State of Texas Catalog Information Systems Vendor
CISV Certificate Number
1-75-239-8221-700
Vendor Number 07019
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