3. Catalog Items- Class and Item Codes
Items 208-66,
915-76, 915-79, 915-93,
918-32, 918-38, 918-46, 918-70, 918-90, 918-95
925-all,
958-77
208-66 Professional Training: Customize training for end user, system administrator, attendant, and call center agents. Etiquette training.
915-76 Programming, Moves, Adds, Changes, and Training: Certified on Avaya and Nortel we provide our clients with on-site or remote programming on moves, adds, changes. Development of implementation plan and interface with local telephone companies to ensure client satisfaction. Training can be customized for clients needs, held on customer site with real instruments.
915-79 Telecommunications Services (Not Classified Physical Inventories and telecommunications audits.
915-93 Voice Mail Services: Design of voice mail system, automated attendant, Integrated Voice Response Systems, customized RFP, integration with present or proposed system, contract negotiation, training, and implementation management.
918-32 Consulting Services Building Distribution System: Interface with Architect, Floor Plan and Building Distribution for cabling and wiring, Switch room design, electrical and environmental.
918-38 Education and Training: Telecommunications end user, system administrator, attendant training. Customization and on-site training.
918-46 Feasibility Studies: Perform telecommunications feasibility study, review present telecommunications, voice, date, video products, design solution and provide recommendations.
918-70 Inventory : Physical Inventory of existing services, recovery and audit of all communications services, negotiations with vendors for credits, recommendations for savings.
918-90 Strategic Technical Planning and Consulting Services: Technology Research, Customize Applications, Expense Control, Growth Forecasting, Applications Development, Integration of Present or Proposed Systems, Long Term Plan of Action, Timelines, Schedules.
918-95 Telecommunications Consulting For Voice, Network, Long Distance, Call Centers, VoIP, Wireless, LAN, and WAN Design, Implementation, Upgrades, Contract Negotiation, Management, Training and Programming. Operational Analysis, Strategic Planning, Applications Customizing, Proposal & Bid Specifications, Vendor Assessment and Selection, Quality Control, Project Management
925-all Telephone Systems Engineering: Building Distribution Design Cabling and Wiring, Custom RFP development, Detail Design, Budgeting, Customize Applications for Voice, Data, Video, Cabling, Network Integration, Call Centers, VoIP, Wireless, LAN, and WAN.
958-77 Project Management: Detail design review, system testing and appetence, applications development, in-service cuto-over, timelines, budget, management and interface with other vendors to ensure optimum success.
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Maintenance Repair and Support Plan:
PRETTYMAN & ASSOCIATES Clients receive the appropriate utilization of technology, while gaining a maximum return on their investment, together with managed growth, highest quality installation, and with a minimum of their administrative time.
Contact Person: Lanelle Prettyman, President
Telephone 214-559-7159
Hours of Operation: 8:30 a.m. – 5:00 p.m.
Contact Person: Mary Ann Wagner, Associate
Telephone: 1-727-787-1499, Tampa, Florida
Hours of Operation: 8:30 a.m. – 5:00 p.m.
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