Lanelle Prettyman President
	Market Research | Vendor Negotiations Quality Control | Project Management

Thirty-two years of experience as Project Manager, Market Analyst, Customer Service Supervisor, Sales Manager, and Account Executive, including 16 years with Southwestern Bell and AT&T, in health care, finance, education, government, retail, wholesale distribution, professional services, manufacturing, and shared tenant industries.

Since 1985, President and majority stockholder of Prettyman & Associates, Inc. Responsible for negotiating telecommunications purchases for Clients in the range of $20 to $30 million annually, and for managing Client facilities during and after deployment.

Substantial in-depth market research capabilities: author of AT&T's Long Distance Marketing Plan; authored vendor seminar for Positive Consultant Relationships; competitive analysis of vendors and products; vendor price and delivery negotiations.

Superior written and verbal communications skills: strong personal customer servicing skills, developed and trained Client personnel on numerous Telemarketing programs; radio, television, and media advertising campaigns; media-trained spokesperson.

Extensive Project Management experience in all facets of voice, data, network, building distribution systems, and cabling deployment.

Major projects include:

Dallas Public Schools (Dallas ISD): System design, RFP, vendor evaluation and assessment, and quality control of voice, data, and network with 3 major voice switches, 9 nodes, IVR, messaging, video switching, optical fiber backbone, integration of LAN-based employee directory, and city-wide coordinated dialing plan for 20,000 lines.

University of Texas-Pan American: System design, RFP, vendor evaluation and assessment, and quality control of deployment of voice/video switch, data, and network campus-wide via multi-strand fiber infrastructure and internal building distribution cabling, to interconnect all communications modes to all facilities throughout campus.

Centex Homes, nation’s largest homebuilder, 52 locations: inventory all voice, data, network, video, and wireless communications. Electronic documentation and digital photographs stored permanently on Client LAN. Y2K compliance assurance. Creation and evaluation of alternative designs to expand existing WAN to network 550 sales offices nationwide, standardize equipment, and increase real-time connectivity.

City of Allen, TX: System design, RFP, vendor evaluation and assessment, and quality control of voice, data, and network in campus environment of a dozen locations.

Mariner Post-Acute Network, 433 long-term health care facilities nationwide:
co-Project Manager for physical inventory of 126 locations, for all voice, data, network, video, and wireless communications. Identification and evaluation of available technology options.